Chino Hills KinderCare

Reviews

• ★ ★ ★ ★ ★
  My daughter has been coming here for almost 3 and 1/2 years. I love this place so much! Julie, the director has always been so caring and welcoming to our family and our special accommodations. My child's father and I have shared custody, so her teachers have always been so helpful with communication and making sure that Paperwork makes its way to me. My daughter has created such a unique bond with each of her teachers and the staff members. I wouldn't take her anywhere else!!
  By Melissa Monk, September 04, 2017
• ★ ★ ☆ ☆ ☆
  Perhaps I have too high of standards, but I was truly disappointed with this location. I had to return to work, so my son began his daycare experience at 4 months each morning before 7AM. The teacher and room was never prepared for child reception. The teacher (for infants) often times was late to work, too busy digging in her bag or juggling kids in the preschool rooms and paid little to no attention to me or my son, so I had to wait between 5-15 minutes before I could sign in my son and give her directions. Once the teacher was available she placed my son on a boppy directly on the floor. I never once saw her hold my son in the morning: she'd simply leave him on the floor, even when there were NO other babies present, the door was open, and when it was cold! When my son began solid foods, more problems arose: the teachers skipped feedings, skip bottles, or would double up the meals in one feeding. These inconsistencies led to my son's constipation and very painful bowel movements! THIS continued for about a month! I complained to the director and nothing changed. When I would pick my son up in the afternoon, he always looked upset! This certainly bothered me, and I was also upset by the fact that when I would pick him up, dried grass leaves were on the carpet (this is where the babies crawled, scooted and played)! The teachers did not tell any of the parents to wear the protective booties over their shoes nor to remove their shoes. We left this daycare after 3 and a half months! Hopefully they changed. I also hope they hired more competent teachers over all the inept ones I encountered.
  By Nicky S., May 15, 2017

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